ApeXhit LinkIT — Refund Policy

Effective Date: January 1, 2026 · Last Updated: July 24, 2026 (v2.0 — complete rewrite: clarifies that "starting at" prices shown on the Upgrade/License pages are a preview only — no payment processor is connected yet, and no charges occur today)

LinkIT is currently offered free of charge. No payment processor is connected to the app, no payments, subscriptions, or in-app purchases are collected at this time, and every license tier — including Pro, Family, Team, and Enterprise — is granted for free upon request via our Discord community and activated by a Root Owner from Account > License. Accordingly, there are presently no charges to refund.

You may notice a "starting at $X/mo" style price shown next to some tiers on the Upgrade or License pages. That figure is a preview of planned future pricing only — it does not reflect a live charge, and upgrading today does not cost anything regardless of what price is shown.

This Refund Policy is published in advance so it is ready the moment any paid tier, one-time purchase, or subscription is introduced. It will apply as follows once paid features launch:

1. Subscriptions

• Monthly subscriptions: You may cancel at any time; cancellation takes effect at the end of the current billing period, and no partial-month refund is provided for time already used, except as required by law.
• Annual subscriptions: Eligible for a pro-rated refund if canceled within 14 days of purchase or renewal, provided the paid features were not used in a manner inconsistent with normal evaluation. After 14 days, annual fees are non-refundable except as required by law.

2. One-Time Purchases / Lifetime Licenses

Refund requests must be submitted within 14 days of purchase. Requests after this window will be reviewed on a case-by-case basis (e.g., verified technical defects preventing use of the Software).

3. Non-Refundable Circumstances

Refunds will generally not be issued where:

• The request is based on dissatisfaction with feature availability that was clearly disclosed prior to purchase;
• The account was suspended or terminated for violation of the Terms of Service or Acceptable Use policy;
• The purchase is older than the applicable refund window described above.

4. How to Request a Refund

Once paid plans launch, refund requests can be sent to apexhit00@gmail.com with your purchase confirmation/receipt and the reason for your request. We aim to respond within 5 business days and, if approved, process refunds to the original payment method within 10 business days via our payment processor.

5. Statutory Rights

This policy does not limit any non-waivable statutory refund or consumer protection rights you may have under applicable law (e.g., EU/UK consumer law, or state law).